• Senior Manager, Digital Distribution - North America

    Locations US-CA-Hollywood
    ID
    2019-12438
    Company
    Paramount Pictures
  • Overview and Responsibilities

    Reporting into the Vice President, the Senior Manager, Digital Distribution will be responsible for working cross-functionally on day to day account management for selected digital accounts in the EST and VOD market. This role will be primarily responsible for supporting net sales performance and contribution margin achievement to achieve fiscal targets for the accounts they manage, and for supporting the delivery of other strategic sales objectives in line with the overarching business and product marketing strategy.

    • Creates promotions and events to drive sales and achieve sales goals
    • Advocates for highest and best treatment for Paramount titles over and above competitive titles on owned accounts including in-store placement, email and social marketing support, leverage of account analytics and accessing any unique account capabilities
    • Collaborates with accounts on best-practice strategies to help drive customer acquisition and retention
    • Provides promotional recaps/analysis to senior management for review/approval
    • Helps in development of ad hoc projects including new business models and process improvements
    • Manages day to day partner relationships with existing clients and develop and establish relationships with new entrants
    • Supports the development and management of annual and quarterly customer revenue, contribution margin and market share growth plans; incorporates new release marketing plans, catalog drafting opportunities and other national & or customer specific promotional programming in line with product and pricing guidelines as defined by Marketing
    • Monitors storefronts to ensure merchandising and placements are correct; addresses any placement or marketing issues with clients on release date
    • Supports customer initiatives by continuously assessing the need for improvement, championing change initiatives, and removing obstacles impeding increased performance
    • Manages customer expectations, contributes to a high level of customer satisfaction, and ensures partners’ day-to-day business needs are being met
    • Sees client issues/requests through to resolution; prioritizes based on revenue, customer impact, or legal requirements
    • Documents account activities in Salesforce
    • Travels for in-person meetings with customers and partners and to develop key relationships
    • Prepares presentations as needed for client business reviews and senior management

    Basic Qualifications

    • 6+ years of experience in digital account management, digital assets and distribution, and/or publishing workflows
    • 3+ years Sales and Distribution experience in Home Media or similar new media industries in a retailer ‘customer’ management capacity 
    • Strong focus on customer satisfaction and problem solving with a positive attitude and willingness to help resolve a wide range of client issues
    • Excellent PowerPoint and Excel skills
    • Bachelor's Degree strongly desired OR equivalent experience. MBA preferred
    • Ability to travel within the US as needed

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